X Sense Reviews

X-Sense is a global leader in home safety products, including smoke alarms, carbon monoxide alarms, and combination smoke and CO alarms. The company was founded by MIT graduates and is a pioneer in early smoke and carbon monoxide alarms. The company utilizes the newest and finest technology and material to provide quality products to its customers.

Some of the popular products include the Radio-Interlinked Smoke Detector, Smart TUYA Smoke Detector, and Wi-Fi Smart Smoke Detector. The Radio-Interlinked Smoke Detector and the Wi-Fi Smart Smoke Detector are battery operated. The Wi-Fi Smart Smoke Detector has three options, supporting different needs.

The company also provides free technical support to all its clients. In addition to these, X-Sense has launched a wide range of products including RF interlinked alarms, smart Wi-Fi alarms, and smart home security systems, all of which combine to create a complete home safety network for every family.

X-Sense also offers comprehensive after-sales support for its products, including lifetime technical support, a 5-year warranty, and a 60-day money-back guarantee. The company is planning to expand its home safety product line, including through water leak sensors, heat alarms, driveway alarms, and more.

The company's mission is to help protect lives, homes, and belongings - helping everyone live a safe and comfortable life. X-Sense currently has customers in more than 48 countries and a wide range of home safety products, services, and solutions.

On X-sense.com, there are several products with varying prices. For instance, the X-Sense Smoke and Carbon Monoxide Detector Combo, a wireless interconnected combination smoke and carbon monoxide detector with an LCD display and a 10-year battery, is priced at $36.99. This product is also available used for $29.15. Another product, the X-Sense Smoke Detector Carbon Monoxide Detector Combo, is available for $39.99. In addition to these products, X-Sense offers a Protect⁺ Basic subscription for $2.99 per month or $29.99 per year, and a Protect⁺ Premium subscription for $4.99 per month or $49.99 per year. These subscriptions provide professional monitoring services and reliable emergency response 24/7. Please note that prices may vary based on the model and the number of packs. It's always a good idea to check the website for the most current prices and availability.

X-sense.com accepts the following methods of payment: Credit/Debit Cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. Once a product is purchased and delivered, if the customer is not completely satisfied, they may return it within 60 days of delivery. The refund will be processed to the original method of payment. Please note that all X-Sense products that have been activated cannot be refunded. The refund will be processed within a few days after the returned item is received and inspected. If the returned product is not defective, a restocking fee of up to 30% may be applied. All shipping charges for returning the item and the original shipping charges are non-refundable. It's important to note that the customer is responsible for all customs charges, duties, or tariffs when the item is shipped back to the warehouse. The customs charges will be deducted from the authorized refund amount. The payment will be refunded within 2 business days after the warehouse receives the returned item and confirms its condition. No refunds will be issued for returns beyond 60 days from the date of delivery.

X-Sense offers a 60-day money-back guarantee and a 5-year worry-free warranty for any reason. Any unactivated products purchased on the X-Sense website can be refunded within 60 days of delivery to your original method of payment by returned to the designated shipping address. Please note that all X-Sense products that have been activated cannot be refunded. If you are not completely satisfied with a product purchased from X-Sense, you may return it within 60 days of delivery and we will refund (to your original payment method only) if qualified. All returns for non-defective reasons (e.g. customers changed mind) are subject to a restocking fee of up to 30%. The customer is responsible for all customs charges, duties, or tariffs when the item is shipped to our warehouse. We will refund you upon receipt of the returned goods. Please note that we will deduct the customs charges from your authorized refund amount (the original product cost). All shipping charges for returning the item and the original shipping charges are non-refundable. Returned products must be without any physical and visible damage, and with all original materials, i.e. original packaging, manuals and accessories. Items returned for refund must be returned within 7 days of receiving the return label. Or we cannot issue any refunds for returns beyond 7 days from the date of receiving the return label. Payment will be refunded within 2 business days after the warehouse receives the returned item and confirms the use condition. We will not issue any refunds for returns beyond 60 days from the date of delivery. All products purchased from this site (our official website) are covered by our "5-Year Worry-Free Warranty". For quality-related warranty claims, we will send a new replacement to you after we verify that you received a broken or defective one. It may be necessary to return the item for quality inspection. The customer must provide sufficient proof of purchase. The defective item’s serial number and/or visible proof depicting the defect are required. Valid Proof of Purchase: Order number from online purchases made through X-Sense; Receipt of payment; Purchase invoice.

Regarding the shipping policy, X-Sense offers free shipping for orders over $35 from the X-Sense official website. Normal order processing takes 1-3 business days (Monday-Friday). Delivery normally takes 7 days. If you have any issues or problems about your tracking number, please feel free to email our customer support team at service@x-sense.com. Returns and Refund Policy If you wish to request a return/refund during the order shipment, please feel free to email our customer support team at service@x-sense.com. We offer free shipping for all orders from the X-Sense official website and the most flexibale shipping policy.